Privacy Policy
Last Updated: May 2026
1. About Us
This Privacy Policy applies to Woden Dental Care ABN: 57756405800 , located at Unit 15/36-38 Corinna St, Phillip ACT 2606. In this policy, “we,” “us,” and “our” refer to the dental practice.
2. Personal Information We Collect
We may collect and hold personal and sensitive information necessary to provide you with dental and healthcare services. This may include:
- Contact details: Name, address, email, and phone number.
- Demographics: Date of birth, gender, and occupation.
- Health and medical history: Previous dentists, current medications, allergies, and treatment details.
- Financial information: Medicare details, private health insurance, and credit card/payment information.
Website usage data: IP addresses, browser types, and cookie data gathered when you navigate our website.
3. How We Collect Information
We primarily collect this information in a few ways:
Directly from you via online booking forms, contact forms, or over the phone.
Directly from in-clinic paperwork or during clinical consultations.
From third parties, such as medical specialists or other healthcare providers (only with your consent).
4. Why We Collect and Use Your Information
We collect, hold, use, and disclose your personal information for purposes including:
Providing high-quality dental and clinical care.
Communicating with you regarding appointments, reminders, and treatment plans.
Processing payments and managing your account.
Answering queries submitted via our website contact forms.
Fostering practice development and sending health-related marketing (you can opt-out at any time).
5. Disclosure of Personal Information
We will not share or disclose your personal or sensitive health information to third parties unless:
It is directly related to your dental treatment (e.g., referring you to a specialist).
You have explicitly consented to the disclosure.
It is required or authorized by Australian law.
6. Data Storage and Security
We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorized access, alteration, or disclosure. Your data may be stored in secure physical files, Australian-based clinical software, or encrypted cloud-based storage.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or out of date. To make a request, contact our Privacy Officer using the details below.
8. Website Cookies
Our website may use “cookies” to enhance user experience. You can choose to disable cookies in your web browser, though this may impact your ability to use certain features on our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The updated version will be posted on this page.
10. Contact Us
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at:
Privacy Officer: Ms Payal Monga
Email: reception@wodendentalcare.com.au
Phone: (02) 6282 8558
Address: Woden Dental Care – Unit 15/36-38 Corinna St, Phillip ACT 2606
If you are unsatisfied with our response to a privacy complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).